Privacy Policy – Frequently Asked
We collect your full name, email, phone number, date of birth, payment method (DANA, OVO, GoPay, QRIS or bank account) and address to verify your identity and process transactions. We also record your account activity, login history and game preferences. This data helps us prevent fraud and comply with local financial regulations.
Once you close your account, we delete your login credentials and personal contact information within 30 days. Transaction records and payment history are retained for compliance purposes where local law requires, then securely destroyed. You can request early deletion by contacting our support team.
Yes. Open a support ticket via live chat or email requesting your data export. Include your account username. We'll compile your profile information, deposit and withdrawal history, and game activity into a file sent to your registered email within 7 business days.
Only our payment processor and the relevant payment provider see your account details during the deposit. bambu slot staff cannot access your bank credentials or DANA wallet number. All payment data is encrypted and never stored in readable form on our systems.
We conduct regular security audits and monitor for breaches. If unauthorized access occurs, we notify affected players via email immediately and advise you to change your password. You can also request free identity-protection assistance through our support team depending on local law.
You can disable non-essential cookies in your browser settings. Login and security cookies are required to access your account. Game preference cookies improve your experience but are not mandatory. Disable them anytime without losing your account or funds.
Log into your account and go to Settings, then Profile. Edit your email, phone and address directly. Name and date of birth changes require verification. Contact live chat with your ID photo. Updates take effect immediately after verification, usually within 24 hours.
